Zwilling Bob Kramer Double Cut Honing Steel

The Kramer by Zwilling Euroline Damascus knife collection is a collaboration with world-famous master bladesmith Bob Kramer. Hand made in the legendary cutlery centre of Seki, Japan, this double-cut honing steel helps maintain the scalpel-sharp edges of the knives in between sharpenings.

• Double-cut honing steel helps maintain knife edges.
• Designed to exacting specifications of master bladesmith Bob Kramer.
• Steel rod with plastic handle.
• Handle features Bob Kramer mosaic pin.
• Handcrafted in Seki, Japan, renowned for high-quality cutlery.

• 12" rod, 5 1/2" handle.
• 2 lb. 4 oz.
• Made in Japan.

Care

• Hand-wash.

SHIPPING

Standard Parcel Shipping with Front Door Delivery

Smaller items are shipped using our Standard Parcel service, and delivered by Canada Post or Purolator. Items ordered together may not arrive in the same box. If your package cannot be delivered, you will receive a notice from the carrier with pick-up instructions or re-delivery options.

Unlimited Flat Rate Shipping with In-Home Delivery & Assembly

An unlimited number of eligible furniture items can be delivered for a single flat rate, per shipping address. These items will be delivered by our In-Home Delivery & Assembly service provider where items are brought into your home, unpacked and assembled (some exclusions apply) and the packaging is responsibly removed.

Eligible items will show "Unlimited Flat Rate Delivery" on the product page.

The exact shipping charge is based on your location, and delivery times vary based on item availability. For more details, please see our Shipping page.

EASY RETURNS

At Williams Sonoma, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priority. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement.

Within 30 days, you may return most items for a refund of the merchandise value. An original receipt or gift receipt is required for all returns and exchanges. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. Returns with original receipt will be refunded in the original form of payment, cash and cheque refunds over $100 will be issued as a company cheque (may take 14 business days from time of request). Please note that returned items must be in new condition.

Returns of kitchen electrics and cutlery (knife sets, single knives, cutting boards, knife sharpeners and knife storage) may require extra information and safety instructions. To initiate your return, please contact us at 888.922.4108 or visit us at your local store.

Non-Returnable Items

• Personalized or monogrammed items
• Special-order items
• Food products
• Made to Order items, including custom furniture, upholstery and custom rugs
• Hardwired lighting and ceiling fans
  
• Mattresses
• Outdoor grills
• Used or soiled items and items damaged through normal wear and tear
• Final Sale items ending in .97
• Gift cards

Made to Order and Final Sale Furniture items are non-returnable and cannot be cancelled once the order is placed.

For returns of items purchased from your Williams Sonoma Gift Registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later.

How to Begin a Return

Stores:  You can return most items to your local Williams Sonoma location. An original receipt, gift receipt or order number is required—our stores will not accept returns or exchanges without proof of purchase.

Return by phone:  Our customer care associates are ready to help, please call 1-855-860-1081. For oversized items please call us for more details.

Some restrictions apply, see our full Returns Policy.

Williams Sonoma Price Match Guarantee

At Williams Sonoma, we're committed to bringing you the best quality at the best prices.
If you find a lower price on any of our products, we'll match it—guaranteed. Click here for details.

Zwilling J.A. Henckels, LLC (“Zwilling”) warrants to the initial purchaser that Zwilling products will be free of defects in material and workmanship from the date of purchase for as long as said purchaser owns the product. This warranty applies only to products that were purchased in the United States from Zwilling or a Zwilling authorized seller located in the United States, unless otherwise prohibited by law.This warranty does not cover any defects due to normal wear and tear, damage due to misuse or abuse, alteration to the product, negligence or any damage resulting from use other than the intended purpose of the item.

If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace your product.

BEFORE SENDING IN YOUR PRODUCT, PLEASE READ THIS VERY IMPORTANT DISCLOSURE.

• If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace your product. If the item you returned is out of stock or discontinued, we will offer you a comparative item in quality and cost. We do not offer repairs of any kind.

• If your item needs repair, please find an independent company that can perform the repair. If your item is damaged during repair, it will no longer qualify for warranty.

• If your item is sentimental to you, please do not send it in as all returns are immediately reviewed and recycled. We will NOT be able to return any item/s to you for whatever reason you’re not happy with the replacement.

• Please do not send in any personal items such as a knife holder/case, pan protectors or special wrappings that you would like returned to you, as it will be discarded.

• Please allow 4-6 weeks to receive your replacement.

• Retail locations cannot assist with warranty replacements or claims, all warranty claims must be filed by mail following the below steps.

HOW TO SUBMIT A WARRANTY CLAIM.

Purchasers of products who wish to make a warranty claim based upon a product defect, please mail in your product to Zwilling at the address provided below. Please make sure to enclose the warranty form which is located below or a letter that includes the following information with your returned product:

1. Your full name, address, phone number, e-mail address and preferred method of contact.

2. A brief description of how your product is defective.

3. The date that you purchased your product.

4. Where you purchased your product.

• If you purchased your product at a physical location such as a brick-and-mortar retail store, please provide all available information about the location such as its name, location and street address.

• If you purchased your product over the Internet, please provide all information about your purchase including the name of the website (if applicable) where you purchased your product.

• If you purchased your product from an online marketplace (such as Amazon, eBay, etc.), please provide the name of the marketplace seller from which you purchased your product.

• If you purchased your product through other means, please provide all information about the source of your product.

Note: You should NOT mail in your product if it was purchased from an unauthorized seller as products purchased from unauthorized sellers are not covered by this warranty.

RETURN ADDRESS

Attn: Warranty Department ZWILLING J.A. Henckels, LLC 220 Marble Avenue Pleasantville, NY 10570

Please allow 4-6 weeks for the inspection process and return delivery of your product.

If you have any additional questions, please contact Customer Service at 1 (914) 747-0300.

ADDITIONAL INFORMATION

There are no warranties which extend beyond those stated herein. Any implied warranties that may be applicable to products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Under no circumstances shall Zwilling be liable for any special, incidental or consequential damages based upon breach of this limited warranty, breach of contract or strict liability. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from State to State.